1. ACCEPTED PAYMENT METHODS
We accept the following payment methods for all orders:
Visa
Mastercard
2. PAYMENT SECURITY STATEMENT
All payment transactions on our website are processed through PCI-DSS compliant gateways (Shopify Payments, Stripe). Your credit card information is encrypted using SSL (Secure Socket Layer) technology and is never stored on our servers.
For your protection, we also perform standard fraud checks. If a transaction is flagged, we may contact you to verify your information before processing.
3. CHARGE TIMING
Your payment method is charged at the time you place your order.
4. PRICING AND VAT
All product prices displayed on our website include VAT where applicable. VAT is calculated based on German tax regulations. No additional sales tax is charged for shipments within Germany beyond the statutory VAT.
The final total including all applicable taxes is clearly displayed before you confirm your purchase. No hidden fees or surprise charges.
5. NO HIDDEN FEES
The price you see at checkout is the final price you pay (including all applicable VAT). No processing fees. No surprise charges.
6. PAYMENT DECLINED
If your payment is declined, your order will not process. Please contact your financial institution or try a different payment method.
7. CONTACT INFORMATION
Email: info@vakant-design.com
Phone: +49 40 34838630
Address: Ruhrstraße 88, 22761 Hamburg, Germany
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (CET)